Brand new! This is one of the best mugs we have ever designed. The ceramics artist got it JUST right. The face is really adorable and funny for a happy way to start the day with that first cup of coffee. Note the fine painting details. Our customers love these mugs with heads for handles. A great gift for the nature or bird lover. Microwave and dishwasher safe. Holds about 8 ozs. As always with our products, these mugs are hand painted.